Frequently Asked Questions

What's the likely penalty/fine scale for my case?

Please click here to fill in a short questionnaire and we will provide a free, without obligation, penalty assessment and if appropriate, recommended service.

My Court date is within the next 7 days. Can you help me?

Please click here to fill in a short questionnaire and we will do our best to assist.

Which service is best for me?

I need assistance because .... Service Fee *
I want to discuss my case in detail with a Motor Lawyer Summary Telephone Advice £40
I have been given the option to deal with my case by post Letter of Mitigation £125
My attendance has been demanded. I want to represent myself on a guilty plea Self Representation From £295
My attendance has been demanded. I want a barrister to represent me on a guilty plea Barrister Representation From £295
I want to plead NOT guilty Summary Telephone Advice (Not Guilty) £40

* All figures quoted exclude VAT and do not include the cost of a Barrister, if representation is required.

What is not included in the fixed priced services?

Our fixed fee service covers all aspects of preparation required to resolve your case but does not include:

  • Any additional expenses incurred, for example, experts reports;
  • Court costs & fines;
  • Personal visits;
  • Obtaining Statements from other witnesses;
  • Site visits;
  • Appeals against any Order/Judgement given in your case;
  • An application for costs when a case is successfully defended.

If your particular case requires additional work not included in the fixed fee, then we will liaise with you in order to agree a course of action and a fee as and where appropriate. We attempt to be as flexible as possible so if you have any concerns, please enquire, without obligation.

Is VAT included?

The fees quoted on our website exclude VAT, which will be charged in addition, at the appropriate rate. If you require a VAT invoice, we will email this upon request.

Why do I have to pay VAT?

We are required by law to charge VAT on all our services. If you are based outside of the UK but inside the EU, we are required to charge VAT unless you can supply a valid VAT ID.

Do you provide a VAT receipt?

If you are a VAT registered business that requires a VAT invoice for services purchased, please let us know and we will be happy to email you a copy.

Can I pay by cheque?

No. We only accept payment via PayPal or BACS.

Do you offer refunds?

If you downgrade the service or withdraw instructions before we have undertaken the work, we will refund your fees as appropriate. If you withdraw instructions before we have discussed the case with you, you will be entitled to a full refund. We attempt to offer complete peace of mind, not only in the advice we give, but the manner in which we operate our service.

Why are your charges cheaper than many of your competitors?

Motor Lawyers attempt to offer value for money. By using the internet as our only means of trading, our overheads are substantially lower than many of our competitors. Likewise, our staff specialise in motor cases and as a result can normally deal with matters more efficiently. Further, because you pay for our services at the time of instruction, we do not have substantial amounts of unpaid work outstanding. All of this results in a lower cost to our customers.

My offence occurred in Scotland – do you provide assistance for cases in the Scottish Courts?

No.

How do I instruct Motor Lawyers/what happens next?


1. Short Questionnaire

Click the "Instruct us" link below to complete a short questionnaire in as much detail as you can. Do not worry if you cannot answer all questions, but the more information you supply, the quicker we can assist you. Please specify the time and contact number at which we should call you; we will pay for the call and you can request a call from 8.00 a.m. to 7.00 p.m., 5 days a week or outside those hours by request. Please refer to the questionnaire for the service options available and the nature of the work undertaken.

Instruct Us

2. Paperwork
Where possible either scan in and email or fax a copy of any paperwork you have received relating to the offence and your driving licence. If you have a 'credit card' style licence, we also need to see the endorsement sheet that accompanies it. If you prefer to post documentation, simply email us and we will provide you with a contact address.

Fax No: 087 0705 9089
Email: advice @ motorlawyers.co.uk

3. Payment
We will acknowledge the questionnaire promptly by email and provide payment options/details for the service you have requested.

Online Payments
For the easiest and quickest method of payment and to ensure security and peace of mind for your transaction, we accept online payments via PayPal. Once you have carried out the transaction, you will receive confirmation from PayPal who will also notify us that payment has been made. PayPal will not pass to us your financial or credit card details.

Other Methods of Payment
If you would prefer to pay by BACS, please email us and we will provide you with the appropriate details.

4. What happens next?
Once the above steps have been completed, we will review your documentation and then allocate the file to the most appropriate case handler. We will email you confirming an appointment time to telephone you to discuss your case personally. We will allow sufficient time to discuss the case fully with you and will ensure that you are fully aware of the action that we will be taking and we will also discuss with you any concerns you have regarding the case.

We will always confirm our advice in an email and take further action as appropriate for the service you have chosen. However you proceed, you will do so safe in the knowledge that your case has been properly understood and you have received advice that is appropriate for you and your circumstances.

How quickly can you respond?

We would normally acknowledge your enquiry immediately and we aim to telephone you to discuss your case as soon as we have received your documents and confirmation that your payment has cleared. We deal with cases on a first come first served basis. If we cannot telephone you at the exact time that you have requested, we will email you to suggest an alternative time.

I am in Court tomorrow can you help me?

Obviously the more notice we get the better, as there are often many aspects of the case that require full preparation, well in advance of the hearing. However, we attempt to be as flexible as possible. If we can give urgent assistance we will do so, although on occasions, it may be difficult to obtain instructions and arrange/instruct a Barrister to represent you, particularly if you allow less than 24 hours before your hearing date. Whilst Motor Lawyers are open until 8.00 p.m., not all of the Barristers that we instruct can be contacted at such short notice.

My court date is within the next 7 days. Can you help me?

What are your opening hours?

Motor Lawyers are open from Monday to Friday from 8.00 a.m. until 8.00 p.m. Appointments may be available outside these hours by request.

Are you local?

Motor Lawyers act on behalf of clients nationwide. Our network allows us to instruct specialist Barristers with local knowledge, ensuring that the person who represents you at Court has not only expert knowledge of motoring law, but also first-hand experience as to how the local judiciary interprets that law.

Who will deal with my case?

Motor Lawyers will always allocate the most appropriate representative to assist you. Our staff have extensive knowledge of all areas of motor law with specialist knowledge ranging from construction & use, drink driving, speeding, death by dangerous driving etc. Once allocated, your representative will see the case through from start to finish.

What if I want to change my plea as the case progresses?

When we discuss the case with you, we will give you our best advice in relation to your plea, tactics and how to proceed. If having considered that advice, you decide that you wish to change your plea, we will proceed in accordance with your instructions and will obviously present the best case we can. You may change your plea as the case progresses but clearly, the advice we give is provided only once we have considered the matter fully. It will be what we believe to be the best course of action.

What if I change my mind as to what service I require?

If during the course of our initial discussion it is clear that an alternative service would be more appropriate for you, you can upgrade at that stage and will only pay the higher fee; you will not have to pay for 2 separate services. Likewise, if it is clear that the case can be dealt with correctly by way of a cheaper service, Motor Lawyers will refund the difference.

How can I find out what is happening on my case?

We will keep you posted with regular email updates. If you have a specific query, email your representative at Motor Lawyers and a response will follow.

Why do you not provide a telephone number?

In order to keep our overheads low, Motor Lawyers do not employ telephonists as support staff. When we call, you are being telephoned by one of our lawyers who has already reviewed your case. This is the most efficient manner in which we can work and again, by not having a telephone answering service/telephonist team, we can reduce our charges to you.